Ethics Hotline

Ethics is the foundation of our business. We believe that we can only transform lives in a pleasant and safe environment, free from misconduct.

The Atvos Ethics Hotline
operates 24 hours a day.

You can make your report at any time here, or by calling 0800 721 8434. All reports are investigated by a specialized team with responsibility and confidentiality. The average investigation period for cases is 50 days, which may vary depending on their criticality and complexity.

You should report whenever you witness or become aware of cases of theft, corruption, fraud, conflict of interest, bullying, sexual harassment, discrimination, human rights violations, or other situations that violate the laws, policies, and Code of Conduct of Atvos. You can also report situations that put people or the reputation of our company at risk.

Check out our Code of Conduct

Atenção!

Em caso de denúncia, sua identidade não será solicitada e, caso você opte por se identificar, não será revelada durante todo o processo, seguindo os compromissos da companhia em agir com confiabilidade e confidencialidade

Are you unsure whether to report an incident
through our Ethics Hotline?

Confidentiality

Our channel is managed by an independent company and you are not required to identify yourself to make a report. Your data is confidential and only the report will be forwarded to the Compliance department, ensuring the anonymity of the whistleblower.

Identification

If you choose to reveal your identity when using the Ethics Hotline, the investigation team will contact you to gather more information about the reported case. Your personal information will not be disclosed to other departments and there will be no retaliation.

Disciplinary measures

If the irregularities reported in the complaint are confirmed, appropriate and proportionate corrective and disciplinary actions will be taken in accordance with company policies. Other measures may be adopted to prevent further recurrence.

Para mais informações

Entre em contato pelo e-mail
conformidade@atvos.com

Use responsibly.

False reports are unethical and may be classified as misconduct, making those responsible subject to appropriate disciplinary measures.

Have you decided to report an incident?
Here is what is important for you to tell us:

Attention: be sure to write down the protocol number provided for tracking your report. The Compliance team may request other important information to open the investigation.

  • What is the violation or report you want to inform us about?
  • Please provide details on how, when, and where the violation occurred/is occurring.
  • Who are the people and/or location involved?
  • Indicate possible witnesses.
  • How many times did the violation occur?
  • What could be the cause, reason, or stimulus for this situation or violation to occur?
  • Were, are, or will there be monetary values involved?
  • If there is evidence, how can we find it?
Make your report