Privacy Policy

At Atvos, we are committed to transparency. We believe this is the way to transform lives and form partnerships in a sustainable and ethical manner.

We want you to understand how we use your personal data and how you can control it.

LGPD, which stands for General Data Protection Law, is the Brazilian law that regulates the processing of personal data. It was created to establish rules that provide more clarity on how we collect, store, and share personal data, such as name, email address, etc. Therefore, when we ask you to consent to our Privacy Notice, please know that it is precisely how Atvos complies with LGPD and ensures that you are safe and aware of the information shared.

Access our Privacy Notice Access

Access our Privacy Policy Access

Exercise your rights as data subject Access

Report an incident involving personal data Access

We want to help you clarify some questions about the General Data Protection Law.

What is personal data?
Personal data is any information that can lead to the identification of a natural person, already identified or identifiable. Examples of personal data include: name, address, email, ID number, social security number, location data, IP address (internet protocol), profession, telephone number, personal characteristics, customs, and habits, among others.
To whom does the General Personal Data Protection Law apply?A quem se aplica a Lei Geral de Proteção de Dados Pessoais?
LGPD must be complied with by all individuals and legal entities that process personal data, regardless of whether in physical or digital form, provided they have commercial and/or financial interest in processing of data.
Does LGPD apply only to personal data collected on the internet?
No. The General Personal Data Protection Law applies to any processing of personal data, provided that the data has been collected within Brazil and is intended to offer goods and services to people in the national territory, whether carried out via the internet or not. Thus, your data may be collected through a paper form and still be subject to LGPD regulations.
What is personal data processing?
Personal data processing is any operation performed on personal data, such as collection, production, classification, use, access, sharing, storage, and disposal.
Who are personal data subjects?
Data subjects are natural persons to whom the personal data being processed refers. Every individual is a personal data subject.
What is sensitive personal data?
They are personal data that could cause discrimination and place data subjects in vulnerable situations. These data are described in detail in the General Personal Data Protection Law. They include: racial or ethnic origin; religious beliefs; political opinions; membership in union or religious, philosophical, or political organization; data related to health or sex life; and genetic or biometric data, when linked to a natural person, among others.
Who is responsible for the processing of personal data?
It is the person responsible for ensuring that your rights are respected and that your data is processed appropriately by companies. At Atvos, the Data Protection Officer is Erica Santana Alves, and you can contact her directly whenever necessary by emailing privacidade@atvos.com.
What are my rights regarding protection of personal data?
As owner of your personal data, you have the right to:
Confirm the existence of the processing of your personal data: we guarantee you, upon request, confirmation of the existence or non-existence of the processing of your personal data.
Access your personal data: we guarantee that you can be aware of what personal data are processed by us and for what purposes.
Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data: if you find that we are processing your data in violation of LGPD, you may request that we anonymize, block, or delete these data from our databases.
Portability of data to another service or product provider: we guarantee that you can request your personal data in a structured and readable format so that they can be shared with other similar companies.
Correction of incomplete, inaccurate, or outdated data: if it is found that we are processing any of your personal data incorrectly, so that they are incomplete, inaccurate, or outdated, you may request the correction of this information at any time.
Information about public and private entities with which the controller has shared data: you may request information about which institutions we share your personal data with.
Information about the possibility of not providing consent and the consequences of refusal: whenever we need to collect your consent in order to process your personal data, you will have the option of not granting it. In this case, we will inform you of the consequences of refusal.
Withdrawal of consent: you have the right to withdraw your consent at any time, upon express request.
Deletion of personal data processed based on consent: if your personal data are processed based on your consent, you may request the deletion of these data from our databases at any time.
Review of automated decisions: whenever we make decisions based on algorithms, you may question them. To this end, we will inform you about such decisions.
To exercise your rights with Atvos, please refer to our Privacy Notice.
What are cookies?
Cookies are small files created by websites you visit and added to your computer through your browser. These files are commonly used to identify visitors, personalize pages according to their profile, or facilitate the transfer of data between pages on the same website.
There are several types of cookies, such as:
Session cookies: these are temporary and are deleted when you close your browser. When you restart your browser and return to the website that created the cookie, that website considers you a new visitor.
Persistent cookies: these remain in your browser until you delete them manually or until your browser deletes them, according to the duration period established by the cookie. These cookies will recognize your return as a visitor.
Necessary cookies: these are strictly necessary for the operation of a website. They allow you to browse a website and use the features of that page. It is not possible to object to this processing or disable these cookies.
Third-party cookies: these are cookies placed on a website by third-party companies. Third-party companies may use the data collected by these cookies to send you, anonymously, targeted advertisements from other websites, based on your visit to a website.
Tracking cookies: these are cookies that allow your data to be shared collectively among unrelated websites with the intention of tracking and sharing an internet user’s browsing habits.
Some of the most common features that use tracking cookies are social media ads (Like and Share buttons, comment sections, etc.). In some cases, you don’t even need to click on an ad or social media sharing button for the information in a tracking cookie about you to be transmitted back to a server owned by the person or company that created it. As soon as you load the page, the cookie is sent to the server where it originated.
To learn more about how Atvos uses cookies and their purposes, please visit our Privacy Notice.
Data Officer: To exercise your rights with Atvos or if you have any questions, you can contact our Data Officer, Erica Santana Alves, by email privacidade@atvos.com.